Privacy Policy

At Simon Diamond Inc ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website, simondiamondinc.myshopify.com (the “Site”), shop in-store, or contact us directly.

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1. Information We Collect

We collect only the essential personal information you provide when you:

• Create an account

• Contact us

• Place an order

This includes:

• Name

• Phone number

• Email address

We do not collect or store your credit card or banking information. All payments are handled securely via preferred methods like wire transfers, ACH, or checks.

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2. How We Use Your Information

We use your personal information solely to:

• Respond to your inquiries

• Manage orders and customer accounts

• Provide product or appointment information

We do not send marketing emails or SMS, except occasionally to update you about your specific orders or appointments.

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3. Cookies and Tracking

Our site uses cookies to improve your browsing experience. You may choose to disable cookies via your browser settings. We do not use any third-party tracking tools or advertising platforms like Facebook Pixel or Shopify Audiences.

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4. Data Sharing

We do not sell or share your personal data with third parties for marketing. The limited information you provide is used only for internal business purposes and order fulfillment.

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5. Data Security

We take reasonable steps to protect your information. However, as our website is primarily for viewing inventory and not for direct transactions, sensitive payment data is never collected or stored by us online.

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6. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you

• Ask us to correct or delete your information

• Opt out of cookies and tracking

To exercise any of these rights, please contact us directly.

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7. Contact Us

Simon Diamond Inc
64 W 47th Street, Suite F15
New York, NY 10036
📞 Call: +1 (718) 300-8288
💬 WhatsApp: +1 (917) 414-3368
📧 Email: Simondiamondstaff@gmail.com
Business Hours: Monday to Friday, 10:00 AM – 5:00 PM