Terms of Service
Effective Date: June 16, 2025

Welcome to Simon Diamond Inc. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully.

---

1. About Us

This website is operated by Simon Diamond Inc, located at:
64 W 47th Street, Suite F15, New York, NY 10036
Contact: Simondiamondstaff@gmail.com | +1 (718) 300-8288 | WhatsApp: +1 (917) 414-3368

---

2. Use of Website

You must be at least the age of majority in your state or province to use this website. You agree not to use our products or services for illegal purposes or violate any laws in your jurisdiction.

---

3. Products & Orders

• All prices and descriptions are subject to change without notice.

• Product availability is not guaranteed and may be limited.

• Orders may be refused or canceled at our discretion.

---

4. Payment & Billing

• We accept payments via wire, ACH, checks, and other methods as agreed upon.

• We do not store any credit card or sensitive financial data.

---

5. Returns & Exchanges

• Returns are accepted within 7 days of delivery on eligible online purchases.

• Returned items must be unworn, in original condition, and include proof of purchase.

• Custom, engraved, modified, or made-to-order items are final sale.

• Return address: 64 W 47th Street, Suite F15, New York, NY 10036

For full return details, view our [Refund Policy].

---

6. Shipping

• Free express shipping on all domestic orders via FedEx/USPS.

• Flat international shipping rate of $199.

• All orders insured up to $50,000.

---

7. Custom Orders

• Custom orders require a $1,000 deposit to begin.

• These are final sale and not eligible for return or exchange.

---

8. Trade-Ins

• We offer trade-in services based on item condition and value.

• Contact us for evaluation and restrictions.

---

9. Damaged or Incorrect Items

• Report any issues within 24 hours of receiving your order.

• Claims submitted after 24 hours may not be accepted.

---

10. Limitation of Liability

We are not liable for any indirect or consequential damages arising from your use of our website or products. Once an order is delivered, responsibility for the merchandise transfers to the customer.

---

11. Privacy

Your use of the site is also governed by our [Privacy Policy].

---

12. Changes to Terms

We may update these Terms from time to time. Continued use of the site constitutes acceptance of any changes.

---

Thank you for choosing Simon Diamond Inc.